Back Office Executive jobs in Jeddah

Full Time

Confidential

Job Title : Back Office Executive jobs in Jeddah
Nationality Type : Any Open
Salaries : Negotiable
Job Location : Jeddah, Saudi Arabia

Back Office Executive jobs in Jeddah. Currently we are looking for Back Office Executive for our company in Jeddah. Interested Candidates Can submit their application.

 

Job Duties and Responsibilities :
• Revise the contents of the order and required data to make sure that the orders are ready to be processed.
• Take the required actions on the orders.
• Contact the Customers over the phone to complete any missing information.
• Follow up the customer’s tickets in order to resolve any issues.
• Make outbound calls to collect information and/or inform the customers of any updates regarding their order
• Follow up the purchased items on daily basis.
• Update the tracking details & estimate delivery of each item.

• Follow up the movement of the shipment till delivery to the warehouse.
• Contact the websites in case of shipping delay to accelerate shipping.
• Follow up the delayed item at the warehouse and contact them in order to be shipped to its destination.
• Follow up the damage/missing items at the warehouse and take the appropriate action with the Websites.
• Take the required arrangements in order to return item (s) to the websites if needed.
• Reply to the customer inquiries and complains through the tickets system.
• Follow up the delayed item at the warehouse and contact them in order to be shipped to its destination.
• Follow up the damage/missing items at the warehouse and take the appropriate action with the Websites.

Job Requirements and Qualifications :
Bachelor’s degree.
• Excellent English (Written & Verbal).
• Can work on shift basis.
• Can work during public holidays.
• Very Good Computer skills.
• Hard Worker.

 

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