Call Center Agent jobs in Jeddah

Full Time


Job Title : Call Center Agent jobs in Jeddah
Nationality Type : Any Open
Salaries : Negotiable
Job Location : Jeddah, Saudi Arabia

Call Center Agent jobs in Jeddah. Currently we are looking for Call Center Agent for our company in Jeddah. Interested Candidates Can submit their application.

Job Duties :
• Answering phones from customers professionally and responding to customer inquiries and complaints.
• Researching required information using available resources.
• Handling and resolving customer complaints regarding product sales to customer service problems.
• Providing customers with the organization’s service and product information.
• Processing forms, orders, and applications requested by the customers.
• Identifying, escalating priority issues and reporting to the high-level management.
• Routing inbound calls to the appropriate resources.

• Following up complicated customer calls where required.
• Completing call notes and call reports as necessary and updating them in the CRM.
• Obtaining and evaluating all relevant data to handle complaints and inquiries.
• Recording details of comments, inquiries, complaints, and actions taken.
• Managing administration, communicating and coordinating with internal departments.
• Other duties as assigned.
• Technical expert in related computer applications.
• Able to react effectively and calmly in emergencies.
• Able to maintain customer confidentiality.

Qualifications and requirements :
• At least 1-2 years’ experience as Real Estate Call Center Agent in Saudi Real Estate Market preferably in a medium to large organization or in real estate industry.
• Multi-tasking skills
• Must possess excellent communication skills in English & Arabic
• Team player and self-driven attitude
• Ability to communicate precisely
• Strong interpersonal skills
• Good computer skills in MS Office Tools
• Ability to adapt to change
• Excellent interpersonal and customer service skills. updates daily (New Walk in Interview Vacancies). Make sure to keep in touch with us. So, you never miss any updates.


To apply for this job email your details to