Call Center Representative jobs in Jeddah

Job Title : Call Center Representative jobs in Jeddah
Nationality Type : Any Open
Salaries : Negotiable
Job Location : Jeddah, Saudi Arabia

Call Center Representative jobs in Jeddah. Currently we are looking for Call Center Representative for our company in Jeddah. Interested Candidates Can submit their application.

Job Duties and Responsibilities :
Identifying and assessing customers needs to achieve satisfaction.
• Build sustainable relationships and trust with customer through open and interactive communication.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
• Keep records of customer interactions, process customer accounts, and file documents.
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.

Job Requirements and Qualifications :
A bachelor s degree is required.
• Excellent Oral Communication skills.
• Excellent English.
• From (1-3 year) experience.
• Basic Electrical Background.
• Proven customer support experience or any relevant experience.
• Good Knowledge of Microsoft package.
• Customer orientation and ability to adapt/respond to different types of characters
• Data Entry Skills.
• Ability to multi-task, prioritize, and manage time effectively.

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Currently we are looking for Call Center Representative for our company in Jeddah. interested Candidates can submit their application.

Call Center Representative jobs in Jeddah