Client Relations Executive jobs in Jeddah

Full Time

Confidential

Job Title : Client Relations Executive jobs in Jeddah
Nationality Type : Any Open
Salaries : Negotiable
Job Location : Jeddah, Saudi Arabia

Client Relations Executive jobs in Jeddah. Currently we are looking for Client Relations Executive for our company in Jeddah. Interested Candidates Can submit their application.

Job Duties and Responsibilities :

  • Keeping up regular contact with clients and look for opportunities to delivering added value to client relationships.
  • Meets face-to-face with customers regarding requests or complaints and issues resolution
  • Handles customer documentations like (Modifications request, cancellation requests etc. )
  • Prepares and updates daily productivity report
  • Follows-up on customer requests for unit cancellation and recommendation for other unit sales
  • Escalates customer issues and complaints to SPV & CRM Manager within 24 hrs; using proper documents to address the issue
  • Follows and adheres to company policies and procedures
  • Follows-up with customers on payment of installments and late payment reminders upon request from Finance Department.

Job Requirements and Qualifications :

  • Bachelor s Degree
  • 1-3 years of experience in customer service within a relevant industry; preferably within the Real Estate or construction sector
  • Solid knowledge in customer satisfaction and retention
  • Familiarity with reporting and follow-up work schemes
  • Excellent Communication Skills
  • Active Listening with professional problem solving skills
  • Creative Thinking, to be able to come up with new ideas to improve customer service standards
  • Strong ability and will to work under pressure
  • Very good organizational and planning skills.

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Currently we are looking for Client Relations Executive for our company in Jeddah. interested Candidates can submit their application.

Client Relations Executive jobs in Jeddah

Jobs in Saudi Arabia

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