
Confidential
Job Title : CRM Section Head jobs in Jeddah
Nationality Type : Any Open
Salaries : Negotiable
Job Location : Jeddah, Saudi Arabia
CRM Section Head jobs in Jeddah. Currently we are looking for CRM Section Head for our company in Jeddah. Interested Candidates Can submit their application.
Job Duties and Responsibilities :
• Provide help and advice to customers.
• Communicate courteously with customers by telephone, email, letter and face to face.
• Investigate and solve serious customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants
• Keep accurate records of discussions or correspondence with customers.
• Analyse statistics or other data to determine the level of customer service provided.
• Producing written information for customers after discussing it with company layer in a manner consists with the company customer care policy.
• Developing customer service procedures, policies and standards.
• Meeting regularly with other managers to discuss possible improvements to customer service.
• Support in customer care staff recruitment and appraisals.
• Train staff to deliver a high standard of customer service.
• Learn about our products and services and keep up to date with changes.
• Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
Job Requirements and Qualifications :
Experience in Automotive is a MUST
• Perfect communication and soft skills
• Excellent Command of English.
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Currently we are looking for CRM Section Head for our company in Jeddah. interested Candidates can submit their application.
CRM Section Head jobs in Jeddah
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