Confidential
Job Title : Customer Service Agent jobs in Jeddah
Nationality Type : Any Open
Salaries : Negotiable
Job Location : Jeddah, Saudi Arabia
Customer Service Agent jobs in Jeddah. Currently we are looking for Customer Service Agent for our company in Jeddah. Interested Candidates Can submit their application.
Job Duties and Responsibilities :
• Handle and resolve parents complaints.
• Follow up on parent interaction.
• Resolve product or service problems by clarifying the parents’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Identify and assess Parents needs to achieve satisfaction.
• Build sustainable relationships and trust with parent accounts through open and interactive communication.
• Handle parent complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of parent interactions, process parent accounts and file documents.
• Take the extra mile to engage parents.
Job Requirements and Qualifications :
Proven customer support experience or experience as a direct client service representative (face to face) .
• Excellent command of English language.
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.
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Currently we are looking for Customer Service Agent for our company in Jeddah. interested Candidates can submit their application.
Customer Service Agent jobs in Jeddah
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