Customer Service Manager Jobs in Jeddah. Currently we are looking for Customer Service Manager for our company in Jeddah. Interested Candidates Can submit their application.
jobs in Jeddah with salary
Job Duties :
• Develop service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Analyse statistics and compile accurate reports
• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Control resources and utilise assets to achieve qualitative and quantitative targets
• Adhere to and manage the approved budget.
Qualifications and requirements :
• Bachelor’s degree in Business Administration or related field
• Experience in providing customer service support
• Excellent knowledge of management methods and techniques
• Proficiency in English
• Working knowledge of customer service software, databases and tools.
• Awareness of industry’s latest technology trends and applications
• Ability to think strategically and to lead
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Customer service orientation.
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Find the latest Customer Service Manager job vacancies and employment opportunities in Jeddah. interested Candidates can submit their application.
Customer Service Manager Jobs in Jeddah
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