Confidential
Job Title : Guest Relations Manager Jeddah jobs
Nationality Type : Any Open
Salaries : Negotiable
Job Location : Jeddah, Saudi Arabia
Guest Relations Manager Jeddah jobs. Currently we are looking for Guest Relations Manager for our company in Jeddah. Interested Candidates Can submit their application.
Job Duties and Responsibilities :
- Meet, greet and direct Guests who enter the lobby area.
- Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements.
- Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
- Manage, record and resolve promptly Guest or customer complaints
- Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
- Maintain good communication and work relationships in all hotel areas.
Job Requirements and Qualifications :
- Previous managerial experience in a customer service function
- An ability to listen and respond to demanding Guest needs
- Excellent leadership, interpersonal and communication skills
- Accountable and resilient
- Ability to work under pressure
- Flexibility to respond to a variety of different work situations the following capabilities and distinctions:
- Previous experience in a customer service function or a similar role
- A passion for delivering an exceptional level of Guest service.
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