Help Desk Specialist Jobs in Jeddah

Full Time
  • Full Time
  • Jeddah - Saudi Arabia
  • Negotiable Salary AED / Month
  • Salary: Negotiable Salary


Help Desk Specialist Jobs in Jeddah. Currently we are looking for Help Desk Specialist for our company in Jeddah. Interested Candidates Can submit their application.

Job Duties :
• Obtains client information by answering telephone calls/emails/tickets; interviewing clients; verifying information
• Manage large amounts of incoming calls/emails/tickets
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution when needed
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Training new users on software use.

Qualifications and requirements :
• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices including
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Multilingual, any language in addition to English. updates daily (New Walk in Interview Vacancies). Make sure to keep in touch with us. So you never miss any updates.

Jobs in Saudi Arabia

Safety Tips: Never pay for job application, test or interview. A genuine employer will never ask you for the payment in any case.

To apply for this job email your details to