Night Manager jobs in Doha

Currently we are looking for Night Manager for Accor Hotels in Doha. interested Candidates can submit their application. Night Manager jobs in Doha

Key Responsibilities :
– Maintains policies and instructions issued by the management.
– Makes necessary decisions when needed.
– Takes necessary actions when needed.
– Contacts General Manager only in emergency cases.
– Makes tour of the hotel according to the checklist.
– Ensures that all employees working at night are in their work locations.
– Maintains a positive spirit among the night team and ensures efficient coordination between the different departments.

– Informs management and Department Heads concerned of problems or irregularities.
– His presence in the lobby area is required.
– Supervises the security department and takes necessary actions in cases of emergency.
– Dispatches security officers to investigate disturbances or investigates him/herself when necessary.
– Assumes responsibility of general passkeys.
– Knows and follows the fire and safety procedures of the hotel.
– Checks function board for accuracy of the events for the next day.
– Greets and welcomes VIP guests and groups whenever possible.
– Must be fully conversant with the Front office procedures also the company policy regarding credit granting, credit card and check transactions.

– Performs all Front Desk activities when necessary.
– Takes care of all requests and complaints when necessary.
– Observes, supervises and closely follows up that all staff greet the guests at all times and handle guest matters or complaints efficiently.
– Handles rebates in accordance with the credit policy.
– Ensures that early departure of groups and individuals is taken care of by checking the following details:
– Wake up calls – Luggage collection – Breakfast orders.
– Must be fully conversant with the System Night Audit process.
– Supervises and ensures that night audit is run properly.
– Performs other duties assigned by his/her supervisor.
– Inform management and HR about all the work accidents.
– Follow and audit all uniform and appearance of associates.
– Follow the work security and health issues.
– Follow the legal procedures about his duties and apply them.
– Follow the other duties that given by the management.

Education & Experience :

– Front Office experience, past experience on administrative level is beneficial
– Degree/Diploma in Hospitality Management
– Ability to work from midnight to morning – Night Shift
– Excellent reading, writing, and oral proficiency in the English language
– Proficient in Opera PMS and MS Office
– Flexibility to respond to a range of different work situations.

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Within the general guidelines given by the hotel management, he represents the General Manager of the hotel during the night, maintaining high standards of service and operation while taking responsibility for the management of personnel as well as handling guest complaints in a professional manner, which may arise during this period.

Night Manager jobs in Doha

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