Reservation supervisor

Full Time
  • Full Time
  • Riyadh
  • Negotiable AED / Month
  • Salary: Negotiable


Walkin interview for Reservation supervisor. Currently we are looking for Reservation supervisor for our company in Riyadh. Interested Candidates Can submit their Application.


Job Duties and Responsibilities :
Responsibilities and essential job functions include but are not limited to the following:
To ensure the reservation sales agents are filling the responsibilities as outlined in their job descriptions.
Supervising the day to day running of the reservation department ensuring that the workload is fairly distributed and completed in a timely and professional manner.
Understand the key principles of Pricing Strategies and Revenue Management
Retail, Corporate, Leisure, Group, Other
Rate Restrictions, availabilities.

Maximize rooms revenue through the conversion of telephone calls into sales
Utilize effective upselling techniques
Understand and take reservations to support the revenue management strategies employed by the Revenue Management leader in the hotel
Be fluent on all hotel products and services
Handle faxes and emails pertaining to rooms reservations
Be fully conversant with all market segments and rate plans used across all distribution channels
Be flexible in sales technique through offering the right product to the right customer at the right time
Co-host dinners/special events with the Sales Team and be involved in client entertainment as required
Identify Sales opportunities through individuals, Corporate Accounts, Wholesalers and Travel Management companies.


Job Requirements and Qualifications :
Creativity, Listening and oral Skills
Ability to handle multiple tasks
Ability to organize work flow
Attention to detail.
Supervising, training and instructing skills.

Degree/Diploma in Training and Development or Hotel Management
Working knowledge of Opera, Microsoft Office.

Minimum 3 years experience in Hotel as Reservations Agents.
Luxury hotel background preferred.


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