Reservations Agent Jobs in Jeddah

Full Time
  • Full Time
  • Jeddah
  • Monthly Salary AED / Month
  • Salary: Monthly Salary

Confidential

Reservations Agent Jobs in Jeddah. Currently we are looking for Reservations Agent for our company in Jeddah. Interested Candidates Can submit their application.

Job Duties :
Handle email and fax offers and requests for availability and prices of retail segment.
Handles admin tasks of the department i.e. schedule, purchase requests, purchase form, etc.
Coordinates information between reservations department and other departments.
Handles 7 days quality check.
Follows up on waitlisted, non-guarantee bookings and traces.

Ensure departmental general back-up are maintained.
Understand the key principles of Marriott Strategies and Revenue Management:
Retail, Corporate, Leisure, Other
Rate Restrictions, hurdles and availabilities
Be fluent on all hotel products and services.
Be fully conversant with all market segments and rate plans used across all distribution channels.
Be flexible in sales technique through offering the right product to the right customer at the right time.
Ensure guest satisfaction and reservation accuracy, by maintaining updated database for all clients’ files.
Handles Reservations Agent job tasks when requested.

Covers for the team during meetings.
Support the Reservations Manager and Revenue Management leader with admin work and special projects as required.
Actively participate in feedback sessions and daily meetings conveying customer feedback.
Keep inventory and rate balancing between different systems.
Handle visa and refund requests.

 

Qualifications and requirements :
The ideal candidate must have a strong admin and organizational skills, sales orientated personality, being able to converse with a wide range of experienced and inexperienced customers.
Be eloquent and fluent in English verbally and in writing.
Multiple language ability is an advantage.
Good interpersonal skills.
Able to work under pressure.
Willing to learn & develop.

Able to work on shift basis including night shift, week-ends & holidays
Be able to practice effective time management in the work place.
Aware of preciseness and accuracy.
Able to learn new technology with ease and at a rapid pace.
Be detailed orientated and take pride in transferring this focus on details to their work in the PMS and all guest correspondence.
Able to take a customer focused decision by themselves, whilst remaining cognizant of all sales and revenue management principles.

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Currently we are looking for Reservations Agent for our company in Jeddah. interested Candidates can submit their application. jobs in Jeddah with salary.

Reservations Agent Jobs in Jeddah

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