Royal Service Agent Jobs Doha

  • Full Time
  • Doha


Royal Service Agent Jobs Doha. Currently we are looking for Royal Service Agent for our company. location Doha. Latest job openings Qatar.

Job Duties :
•Consistently offer professional, friendly and engaging service
•Process all external and internal calls either by redirecting calls or assisting the caller
•Take ownership of the caller’s request and ensure follow up according to the hotel’s standards
•Maintain and monitor the Royal Service software system
•Serve as a liaison for Guests requiring information relating to all aspects of the hotel
•Handle and distribute faxes, voice messages and written messages for internal and external Guests
•Have full knowledge of the hotel’s emergency procedures
•Follow department policies, procedures and service standards
•Follow all safety policies
•Other duties as assigned.

Qualifications and requirements :
•Previous customer related experience an asset
•Must possess outstanding guest services skills and sophisticated verbal communication skills
•Computer literate in Microsoft Window applications required
•Strong interpersonal and problem solving abilities
•Highly responsible & reliable
•Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):
•Frequent sitting throughout shift
•Occasional standing, kneeling, pushing, pulling, lifting.

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Currently we are looking for Royal Service Agent for our company in Doha. interested Candidates can submit their application.
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Royal Service Agent Jobs Doha

Job type : Full Time
Education : Any Graduation
Salary: Competitive Salary Offered
Location: Doha, Qatar

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