Royal Service Agent jobs in Jeddah

Job Title : Royal Service Agent jobs in Jeddah
Nationality Type : Any Open
Salaries : Negotiable
Job Location : Jeddah, Saudi Arabia

Royal Service Agent jobs in Jeddah. Currently we are looking for Royal Service Agent for our company in Jeddah. Interested Candidates Can submit their application.

Job Duties :
•Consistently offer professional, friendly and engaging service
•Process all external and internal calls either by redirecting calls or assisting the caller
•Take ownership of the caller s request and ensure follow up according to the hotel s standards
•Have a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and Engineering
•Maintain and monitor the Royal Service software system
•Serve as a liaison for Guests requiring information relating to all aspects of the hotel.

•Handle and distribute faxes, voice messages and written messages for internal and external Guests
•Have full knowledge of the hotel s emergency procedures
•Follow department policies, procedures and service standards
•Follow all safety policies
•Other duties as assigned.

Qualifications and requirements :
•Previous customer related experience an asset
•Must possess outstanding guest services skills and sophisticated verbal communication skills
•Computer literate in Microsoft Window applications required
•Strong interpersonal and problem solving abilities
•Highly responsible & reliable
•Ability to work well under pressure in a fast paced environment.

•Ability to work cohesively with fellow colleagues as part of a team
•Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
•Frequent sitting throughout shift
•Occasional standing, kneeling, pushing, pulling, lifting.

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Currently we are looking for Royal Service Agent for our company in Jeddah. interested Candidates can submit their application.

Royal Service Agent jobs in Jeddah