Swiss Service Agent jobs Mecca

Full Time

Accor Hotels

Swiss Service Agent jobs Mecca. Every guest interaction is an opportunity to create a lasting memory. We invite you to showcase your exceptional interpersonal skills as a Swiss Service Agent, where the knowledgeable and personalized service you provide by telephone will make our guests feel unique and valued.

What is in it for you:

– Employee benefit card offering discounted rates at Accor worldwide
– Learning programs through our Academies
– Opportunity to develop your talent and grow within your property and across the world!

Job Duties and Responsibilities :

– Provide and dispatch immediate actions to all guest concerns.
– Ensure follow-up of action is completed with-in the quoted time.
– Work with related departments to ensure efficiency in meeting guests needs.
– Promotes hotel services and amenities to encourage an exceptional resort experience.
– Work in a non-supervised environment and take ownership for independent decisions made in the best interest of the guest’s experience.
– Able to contribute to a team environment by assisting co-workers in all departments related to the call center. And ensuring the attention to detail is recorded with each guest’s issue.
– Handling all wakeup call requests 24/7
– Handling the main hotel Fax 24/7
– Handling emergency call’s and calling the hotel doctor when needed 24/7

Job Requirements and Qualifications:

– Previous experience as a Telephone Operator an asset
– Excellent communication and organizational skills
– Strong interpersonal and problem solving abilities
– Highly responsible & reliable
– Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
– Ability to focus attention on guest needs, remaining calm and courteous at all times.

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Currently we are looking for Swiss Service Agent for Accor Hotels in Mecca. interested Candidates can submit their application.
Swiss Service Agent jobs Mecca

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